Terms of Use | Bleenk

Important Notice: Please Read Carefully

THESE TERMS OF SERVICE ("TERMS" OR "AGREEMENT") CONSTITUTE A BINDING, LEGALLY ENFORCEABLE AGREEMENT BETWEEN YOU (INDIVIDUAL OR THE LEGAL ENTITY YOU REPRESENT, HEREINAFTER "USER," "YOU," OR "YOUR") AND ROBI LABS LLC, A LIMITED LIABILITY COMPANY INCORPORATED, REGISTERED, AND EXISTING UNDER THE LAWS OF THE REPUBLIC OF ARMENIA, DOING BUSINESS AS BLEENK(HEREINAFTER "ROBI LABS," "BLEENK," "WE," "US," OR "OUR").

THESE TERMS GOVERN YOUR ACCESS TO AND USE OF THE BLEENK AND OPENSAIL AI PLATFORM, INCLUDING BUT NOT LIMITED TO THE APP BUILDER, AGENT ORCHESTRATION ENGINE, INTERACTIVE CHAT UI, DESKTOP OR CLOUD ENVIRONMENT, CLI/SDK DEVELOPMENT KITS, THE APP AND AGENT MARKETPLACE, AND THE ISOLATED HOSTING AND RUNTIME SERVICES (COLLECTIVELY, THE "PLATFORM" OR "SERVICES").

BY REGISTERING AN ACCOUNT, ACCESSING THE PLATFORM, PROMPTING OUR AI AGENTS, INITIALIZING A PROJECT CONTAINER, DEPLOYING ANY SOURCE CODE, OR PURCHASING SERVICES OR CREDITS, YOU EXPLICITLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY, AS WELL AS OUR COMPANION PRIVACY POLICY. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT REGISTER, LOGIN, ACCESS, OR USE OUR SERVICES IN ANY MANNER.

Section 1: Definitions and Platform Scope

1.1 Definitions

"Bleenk / OpenSail Platform" means the suite of proprietary software-as-a-service applications, including backend systems built on FastAPI, the React/Vite frontends, local desktop SDK/CLI tools, and orchestration infrastructure.
"AI Agent" or "Agent System" refers to the autonomous, multi-step LLM-driven computational modules executed by our ARQ workers and LiteLLM integrations.
"Workspace" or "Project Workspace" means the individual, sandboxed execution environment (Docker Compose or Kubernetes Namespace) dedicated to compiling, running, and displaying your full-stack applications.
"User Content" means all code, schema definitions, custom datasets, assets, files, documents, prompt texts, and configurations created, compiled, or uploaded by you.
"Published App" or "Marketplace Asset" refers to any Workspace, App Template, or Agent Configuration that you choose to upload, list, share, or sell in the Bleenk Marketplace.
"Bleenk Credits" refers to the internal platform credits used to meter computational resources, database execution, agent workflow cycles, and persistent EBS storage snapshots.

1.2 Platform Scope & Operations

Bleenk provides users with cloud-native or local execution control planes where natural language prompts are interpreted by AI agents to construct software. You understand that our Platform executes real code, spawns real databases, runs servers, and maintains running containers. This highly flexible environment carries elevated technical and security responsibilities, which are set forth herein.

Section 2: Account Eligibility, Registration, and Password Security

2.1 User Eligibility

To utilize the Services, you must be a natural person of at least eighteen (18) years of age, or the legal age of majority in your jurisdiction, or have express corporate authority to enter into legally binding contracts. Access by individuals under thirteen (13) years of age is strictly prohibited.

2.2 Account Creation & Accuracy

During registration, you must provide accurate, complete, and current information, including a valid email address and payment method. You may not register under false identities, use disposable/temporary domains designed to bypass domain filters, or hijack third-party handles. We reserve the right to verify, audit, or terminate accounts failing validation.

2.3 Password Security & Enforced Complexity

Your account operates in an automated container-execution cluster where compromised access can lead to direct server manipulation, billing overages, or unauthorized code deployment. To safeguard against brute-force attacks and security breaches, Bleenk enforces the following password requirements at both the API and user-interface layers:

Minimum Length: All passwords must contain at least eight (8) characters.
Maximum Length: All passwords must not exceed seventy-two (72) characters (the processing ceiling of the bcrypt hashing block).
Complexity Requirements: All passwords must include:
- At least one (1) uppercase letter (A-Z).
- At least one (1) numerical digit (0-9).
Exclusions: Passwords cannot be identical, nor highly similar, to your email address or username.
Responsibility: You assume full responsibility for protecting your credentials. Bleenk/Robi Labs is not liable for losses caused by unauthorized credential use.

Section 3: Subscriptions, Stripe Billing, and Consumption Credits

3.1 Stripe Billing Integration

All payments, invoice processing, card storage, and subscription operations are managed through our authorized PCI-DSS-compliant payment gateway, Stripe, Inc. and its affiliates. By initiating a paid subscription or buying credit packs, you authorize Stripe to charge your designated credit card, debit card, or bank account for all recurring fees, overages, and purchase amounts.

3.2 Subscriptions & Automated Renewals

Paid tiers are billed on a recurring billing cycle (monthly or annually). Your subscription will renew automatically at the end of each period under the same terms unless you cancel your tier or change plans. You must cancel before your renewal date to avoid automatic billing of the next cycle's fees.

3.3 Internal Bleenk Credits

The Platform utilizes credit balances to track resource consumption:

Bundled Credits: Every monthly or annual subscription tier includes a pre-allocated bundle of credits. Unused bundled credits expire at the end of each billing cycle and do not roll over to the next month.
Purchased Credits: Users may purchase supplementary one-off credit packs. Purchased credits roll over indefinitely and will not expire as long as your account remains active and in good standing.
Non-Refundability: All subscription fees, billing overages, and purchased credit balances are strictly non-refundable, save where mandated by Armenian consumer protection statutes or explicitly outlined in our refund policies.

3.4 Runtime Throttling & Sandboxed Resource Caps

Our orchestrator monitors the central processing unit (CPU), memory, storage, network traffic, and API call frequency of your active containers. In the event that a user container, loop script, or AI agent experiences a runaway process, experiences a distributed denial-of-service (DDoS) incident, or otherwise exhausts computational boundaries, Robi Labs LLC reserves the absolute right to automatically throttle, hibernate, pause, or suspend the running workspace without prior notice to protect overall platform stability.

Section 4: Intellectual Property, Ai Code Generation, and Disclaimer of Copyright Liability

THIS SECTION DEFINES THE LEGAL STATUS OF CODE GENERATED BY THE AI PLATFORM AND USER LIABILITY REGARDING INTELLECTUAL PROPERTY AND THIRD-PARTY RIGHTS.

4.1 Ownership of User Content & Project Workspaces

Robi Labs LLC claims no ownership over your User Content, your custom source code files, your database schema designs, or the applications you build using Bleenk. You retain all copyright, proprietary ownership, and intellectual property rights in and to your original code, scripts, configurations, and files.

4.2 AI Generation Mechanics & Training Safekeeping

Our Platform employs advanced artificial intelligence models (such as those accessed via LiteLLM routing) to assist in software engineering, UI assembly, and server scripting:

Generative Nature: AI-generated code is produced through statistical associations trained on massive open-source and public domain datasets.
IP Safeguards: Our base system instructions, adversarial validation engines, and system prompts are designed to instruct the AI agents to write clean, secure, and original code, avoiding the exact duplication of proprietary or trademarked systems.
No IP Infringement Checks: Our system generates code on a dynamic, near-instantaneous basis. Robi Labs LLC does not, and cannot, run real-time patent, trademark, or copyright infringement checks on every line of generated code, file structure, or graphic asset outputted by our AI.

4.3 AI Generation Disclaimer & No Affiliation

User's Independent Responsibility: The code, visual styling, database design, and text produced by the AI are generated entirely under your direct instructions, parameters, and prompts. You are the sole publisher and deployer of the final output.
No Affiliation or Endorsement: Robi Labs LLC is completely independent of, unaffiliated with, and does not endorse any company, brand, product, service, or copyrighted entity that may be generated, represented, or displayed within a website or software application built on Bleenk.
The Duty to Audit: You bear the absolute legal duty to review, audit, test, and verify all AI-generated code, assets, scripts, and content for copyright compliance, safety, and operational errors before deploying them to a public production server or sharing them. If the AI generates content that closely mimics a copyrighted, protected, or trademarked asset, you must detect and remove such elements. Robi Labs LLC shall have no liability to you or any third party for intellectual property violations resulting from AI-generated source code.

4.4 User-Uploaded Assets & Pirated Materials

Bleenk sandboxed environments allow you to import, mount, sync, and host your own database schemas, external packages, images, styles, and file repositories:

User Warranty: You represent and warrant that you own or possess valid, globally enforceable licenses for all code, modules, fonts, graphics, images, video assets, and datasets that you upload, sync, mount, or pull into your Bleenk projects.
No Monitoring of Workspace Mounts: Robi Labs LLC operates isolated container namespaces. We do not proactively audit, inspect, review, or verify files, repositories, or databases uploaded into private containers.
Copyright & Piracy Disclaimers: If you upload copyrighted, unlicensed, proprietary, patented, or pirated assets, code, or data (including but not limited to unlicensed software packages, leaked databases, or copyright-protected multimedia), you do so at your sole legal risk. Robi Labs LLC is not liable under any circumstances for the storage, transmission, compilation, or execution of such unauthorized materials on our infrastructure.

4.5 General Indemnification

You agree to fully defend, indemnify, and hold harmless Robi Labs LLC, its parent company, subsidiaries, affiliates, and their respective directors, officers, employees, agents, and representatives from and against any and all third-party claims, lawsuits, investigations, administrative actions, losses, damages, liabilities, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

Your violation of any third-party intellectual property, privacy, or proprietary rights.
Any copyrighted, pirated, or unauthorized code, files, or assets uploaded or deployed by you.
Any patent or trademark disputes stemming from applications created, published, or hosted on the Platform.

Section 5: Marketplace, Template Sharing, and App Publishing

5.1 Marketplace Submissions

If you choose to submit, list, or sell a Project Workspace, App Template, or AI Agent in our public Marketplace, you warrant that the asset is your original creation or that you possess a license allowing commercial redistribution and sublicensing.

5.2 Licensing to Other Users

By listing a free or paid template or agent on Bleenk, you grant other registered users of the Platform a non-exclusive, perpetual, worldwide, royalty-free (for free templates) or paid (for commercial templates) license to install, run, execute, inspect, fork, modify, and build derivative works of your asset inside their own isolated workspaces.

5.3 Administrative Moderation & Yanking Policy

To maintain platform security, Robi Labs LLC employs a multi-tier review process, including automated static-analysis scanners, dependency checks, and the Admin Submission Workbench. We reserve the absolute right to pull down, hide, suspend, or permanently delete ("yank") any Marketplace Asset or Published App without warning if:

It contains hidden tracking scripts, telemetry, or spyware.
It facilitates security exploits or container sandbox escapes.
It violates third-party copyright, patent, or trademark protections.
It is designed to scam, defraud, or execute malicious operations on user environments.

Section 6: User Conduct and System Security Restrictions

You agree that you will not use Bleenk to develop, compile, host, or execute applications or scripts designed for, or facilitating, the following prohibited activities:

6.1 Prohibited Operational Conduct

Crypto-Mining: Executing proof-of-work scripts, cryptocurrency mining clients (such as Monero miners), or distributed cryptographic computation blocks.
DDoS & Network Scans: Launching port scans, penetration tests, password-cracking scripts, spam emails, or distributed denial-of-service (DDoS) campaigns.
Malware & Botnets: Distributing, compiling, or command-controlling malware, ransomware, spyware, keyloggers, or botnets.
Sandbox Escapes:Attempting to bypass Docker or Kubernetes network constraints, gain unauthorized root access to physical host nodes, or access other users' isolated project namespaces.
System Scraping & Reverse-Engineering: Reverse-engineering, decompiling, scraping, or copying Bleenk's proprietary orchestration backend, LiteLLM custom router, or database models.

We deploy real-time monitoring and anomaly detection. Any account detected executing these operations will face immediate, permanent termination without refund, and all running containers will be instantly destroyed.

Section 7: Dmca and Intellectual Property Takedown Policy

Robi Labs LLC respects the intellectual property rights of others and is committed to complying with international copyright laws, including Armenian copyright law and the US Digital Millennium Copyright Act (DMCA).

7.1 Takedown Notice Procedure

If you believe that any application, marketplace asset, workspace template, or content hosted on Bleenk infringes your valid copyright, you may submit a formal written Takedown Notice to our Designated Copyright Agent at:
📧 support@bleenk.app or support@bleenk.app

Your notice must include the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed (including URLs or descriptions).
Identification of the material that is claimed to be infringing and that is to be removed, including specific links or project identification.
Your contact details, including address, telephone number, and email.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right.

7.2 Counter-Notice Procedure

If your content has been removed or disabled due to a Takedown Notice, and you believe this was done in error or that you possess the appropriate licenses, you may file a Counter-Notice to our Designated Agent. Upon receipt of a valid Counter-Notice, Bleenk may restore the disabled material after ten (10) business days, unless the complaining party files a formal court action seeking a restraining order against the user.

Section 8: System Databases, Snapshots, and Deletion Procedures

THIS SECTION EXPLAINS HOW USER WORKSPACE DATA IS STORED AND HOW OUR DELETION PIPELINE OPERATES IN ACCORDANCE WITH EU GDPR COMPLIANCE.

8.1 Data Storage Architecture

Your workspace files are stored on isolated, high-performance persistent block volumes (AWS gp3 or equivalent SSD systems), with real-time metadata stored on our PostgreSQL instance, and execution states cached on Redis clusters. To prevent data loss, Bleenk generates automated volume snapshots (up to five snapshots per project) that capture complete workspace directories and database schemas.

8.2 The Soft-to-Hard Account Deletion Pipeline

To satisfy European GDPR requirements and maintain structural system cleanups, Robi Labs LLC operates an automated, progressive data deletion pipeline:

The Request: You can trigger account deletion through your profile dashboard or by contacting our support team.
Immediate Access Suspension (Soft Deletion): Upon confirmation, your account status is changed to is_deleted = True.
System Actions: Your authentication sessions are immediately revoked, your login is disabled, your running project containers are permanently shut down and removed from the active Kubernetes pod registry, and your project databases are detached.
The 30-Day Retention Grace Period: Your metadata, source code directories, databases, and volume snapshots are kept in a cold, inactive, and encrypted state for exactly thirty (30) days. This grace period is designed to protect users against accidental deletion or unauthorized requests, allowing you to reactivate your account by contacting support.
Permanent Purge (Hard Deletion): Upon the expiration of the 30-day grace period, our background workers execute an irreversible purge:
- Your user records and profile metadata are permanently deleted or anonymized in our PostgreSQL database.
- Your associated workspace file directories are securely deleted from our persistent block storage.
- All associated volume snapshots and historical logs are deleted from the Amazon EBS or block storage snapshot registries.
- Once hard deletion is executed, your data is permanently gone and cannot be recovered under any circumstances.

Section 9: Accessibility Compliance (Wcag 2.1 Aa)

9.1 Digital Accessibility Pledge

Robi Labs LLC is dedicated to providing a software-building environment that is accessible and inclusive to developers of all backgrounds and physical abilities. Our platform components, including the interactive workspace interfaces, terminal displays, settings dashboards, and marketplace portals, are developed, tested, and audited in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

9.2 Accessibility Feedback & Contact

We continually audit and update our system to ensure screen-reader compatibility, strict color contrast ratios, predictable focus order, and full keyboard-only navigation options. If you encounter any barriers or have inquiries regarding digital accessibility, please contact us at:
📧 support@bleenk.app

Section 10: Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BLEENK/OPENSAIL PLATFORM, ALL ASSOCIATED AI AGENTS, WORKSPACE TEMPLATES, HOSTING ENVIRONMENTS, AND RUNTIME CLUSTERS ARE PROVIDED ENTIRELY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES, GUARANTEES, OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ROBI LABS LLC EXPLICITLY DISCLAIMS ALL IMPLIED WARRANTIES OF:

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SECURITY, ACCURACY, RELIABILITY, AND UPTIME: WE DO NOT WARRANT THAT THE PLATFORM WILL RUN UNINTERRUPTED, THAT COMPUTATIONAL ERRORS WILL BE CORRECTED, THAT OUTBOUND CONTEXTS WILL PREVENT ALL DATA EXPOSURE, OR THAT GENERATED CODE IS FREE FROM SECURITY VULNERABILITIES, BUGS, OR CODING INCOMPATIBILITIES.
AI SYSTEM STABILITY: WE MAKE NO REPRESENTATIONS REGARDING THE CONTINUOUS AVAILABILITY, MODEL WEIGHT STRUCTURE, OR RESPONSE CONSISTENCY OF INTEGRATED LLMS AND LITELLM ROUTING APIS.

YOUR USE OF THE PLATFORM AND ANY CODE GENERATED OR UPLOADED THERETO IS ENTIRELY AT YOUR OWN RISK.

Section 11: Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROBI LABS LLC, ITS SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SHAREHOLDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, INCOME, OR SAVINGS.
LOSS OF DATA, REPUTATION, GOODWILL, OR INTELLECTUAL PROPERTY RIGHTS.
SOFTWARE BUGS, SECURITY VULNERABILITIES, EXPLOITS, OR UNAUTHORIZED SANDBOX ACCESS.
SERVER DOWNTIME, DATA LEAKAGE, STORAGE DELETION, SYSTEM LAG, OR LOSS OF BUSINESS.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF ROBI LABS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, THE MAXIMUM AGGREGATE LIABILITY OF ROBI LABS LLC FOR ALL CLAIMS, DISPUTES, OR ACTIONABLE MATTERS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF:

THE ACTUAL TOTAL SUM RECEIVED BY ROBI LABS LLC FROM YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
ONE HUNDRED EUROS (€100.00) or ONE HUNDRED US DOLLARS ($100.00).

Section 12: Governing Law, Mediation, and Exclusive Jurisdiction

PLEASE READ THIS SECTION CAREFULLY. IT DIRECTLY IMPACTS YOUR LEGAL RIGHTS, CONTRACT ENFORCEMENT, AND THE EXCLUSIVE COURT FOR DISPUTE RESOLUTIONS.

12.1 Governing Law

This Agreement, and any disputes, claims, or conflicts arising out of or in connection with these Terms, shall be governed by, interpreted, and construed in accordance with the substantive laws of the Republic of Armenia, without giving effect to any principles of conflicts of law or the United Nations Convention on Contracts for the International Sale of Goods.

12.2 Prior Amicable Mediation

In the event of any dispute, disagreement, controversy, or claim arising out of or relating to this Agreement (including its validity, execution, breach, interpretation, or termination), both parties agree to first attempt to settle the matter amicably through good-faith, private mediation. A party seeking mediation must deliver a formal written "Mediation Request" to the other party. The parties shall jointly appoint an independent mediator. If the parties fail to agree on a mediator or fail to reach a mutually satisfactory settlement within sixty (60) calendar days from the date of the Mediation Request, either party may escalate the dispute to the appropriate judicial court.

12.3 Competent Judicial Venue

A. Commercial and Merchant Disputes (Tribunal de commerce de Paris)

For all disputes, litigations, or legal proceedings arising between professional merchants, corporate entities, commercial partners, or legal persons (including business-to-business transactions), the parties explicitly and irrevocably agree that the exclusive jurisdiction, venue, and place of trial shall be the Tribunal de commerce de Paris (Paris Commercial Court, France).

B. Non-Commercial & Consumer Disputes

For disputes involving individual consumers, non-merchant users, or matters not legally categorized as commercial under French or Armenian commerce codes, the competent judicial courts of Yerevan, Republic of Armenia shall have exclusive jurisdiction over all legal proceedings.

Section 13: Miscellaneous

13.1 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions of the Agreement shall remain in full force and effect, and the invalid provision shall be replaced by a valid, enforceable provision that closely aligns with the original business intent.

13.2 Entire Agreement

These Terms, along with Bleenk's Privacy Policy and any official billing agreements signed through Stripe, constitute the complete, entire, and exclusive agreement between you and Robi Labs LLC concerning the Platform and supersede all prior verbal or written understandings, proposals, or communications.

13.3 Amendments and Changes

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice via email or a platform-wide system notification before the new terms take effect. Your continued use of Bleenk following the expiration of the notice period constitutes your acceptance of the revised Terms.

Section 14: Contact Information

For any legal inquiries, compliance audits, dispute resolution notices, or general questions regarding these Terms, please contact us at:

Robi Labs LLC
Yerevan, Republic of Armenia

📧 Legal Department: support@bleenk.app
📧 Support Department: support@bleenk.app
📧 Accessibility Department: support@bleenk.app

Bleenk – Terms of Use